30 Day Mobile App Programs for Stress Management in Customer Service Representatives

Plain-language summary

This study evaluates 30-day mobile app programs for stress management in customer service workers, comparing mindfulness training with a reflection and problem-solving approach. English-speaking people aged 18 to 70 who reported significant work stress and had no major mental or physical health conditions were able to take part. This was a phase-not-applicable study and has been completed.

The summary above is a plain-language rendering of the official record. The original English title is shown for reference.

Trial details

Phase

Not Applicable

Status

Completed

Sponsor

Carnegie Mellon University

Intervention

Mindfulness Training, Reflection and Problem Solving

Start date

2/7/2019

Estimated completion

12/31/2019

Countries

United States

Related genes

Locations

• Pittsburgh, United States

Eligibility criteria

Criteria are reproduced from the ClinicalTrials.gov record in the original English. Only the trial team can determine eligibility.

Inclusion Criteria:

Fluent in English

* 18-70 years old
* Planning to remain in the Pittsburgh area for the duration of participation
* Endorse significant work stress

Exclusion Criteria:

* Any significant mental and physical health conditions
* Metal implants
* Significant claustrophobia